discussing the concept of “Level 5” training evaluation, the process proposed by Jack Phillips for determining ROI, and the various types of costs to be considered when measuring ROI for training activities.

 
Week 5 Discussion – Measuring Return on Investment for Training
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Please respond to the following:
Discuss briefly what is meant by “Level 5” training evaluation.
Identify the process proposed by Jack Phillips for determining return on investment (ROI).
Identify the various types of costs to be considered when measuring ROI for training activities.